Emotional communication: keys to knowing how to connect and express better
If you master the art of emotional communication, you will make others open more to you, feel greater closeness and trust with you because understanding emotions is understanding in greater depth the mechanisms that make us human.
Have you ever felt so angry that you couldn’t tell someone what you thought without losing your temper? Is it difficult for you to get your partner or your children to understand clearly what you want to explain to them? Emotional communication is a pending issue for many of us.
We know that communication is that mechanism that allows us to transmit a message between two people. In essence, nothing seems that easy. However, many of the population still do not master this process.
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Some listen only to respond. Some argue over almost anything, those who use aggressive language and those unable to understand non-verbal communication. It is not just about sending a phrase from a sender to a receiver.
People are emotional beings who reason, and everything we do and think has a clear emotional component. Knowing how to master, understand and even enjoy this communicative act will improve relationships. Furthermore, we will perceive ourselves as more competent, and our self-esteem will increase.
Emotional communication: how can it help us?
Emotional communication is not just that competition that makes our relationships easier. It is also a tool that advertising companies use. Thus, scientific studies, such as those carried out by Dr. Blair Kidwell of the University of Ohio, remind us that any campaign capable of moving the consumer creates greater impact and improves sales.
Communicating emotionally appropriately leaves an imprint on the brain. In this way, those who master emotional intelligence and know-how to control what they feel to express what they think appropriately will perceive notable benefits:
- We will avoid conflicts and misunderstandings. Furthermore, emotional communication will allow us to disagree without losing our nerves to reach agreements.
- We will establish a better relationship with our interlocutors—the ability to communicate through emotions to create more lasting bonds of trust.
- It will help us express what we feel clearly and assertively.
- We will empathize much more with those in front of us and decipher their non-verbal language.
- Talking about our emotions legitimizes our actions. It will allow us to explain why we have done certain things.
- We will feel better. Sometimes emotions such as anger or frustration get stranded when we don’t express what we feel appropriate. Emotional communication is the bridge to achieve this.
How to develop my ability for emotional communication?
The first step to improving our emotional communication skills is to understand that emotions and thoughts appear simultaneously. This is what the psychologist Richard S. Lazarus points out. When we feel angry, for example, it is common for the flow of thoughts to go faster and disorderly.
Also, those ideas are often filtered by discomfort. Therefore, sometimes it is not enough to prepare ourselves for what to say in the face of a difficult conversation. The first thing you should do is regulate what you feel, and only then will you explain yourself assertively.
Consciousness and emotional regulation
You won’t deliver a speech or lecture effectively if you feel high and paralyzing anxiety. Nor will you solve something with your partner if you are trapped by contradiction, anger, or anguish.
The first thing is to reel off each emotion felt one by one: give it presence, understand it and channel it. Each emotion serves a purpose that we must understand. Only when you have regulated each feeling and sensation can you explain yourself clearly and confidently.
Empathy: I understand your reality and respect it
Empathy is being able to put oneself in others’ shoes and then return to ours after knowing the reality of the other. It is important not to get infected by the emotions of others. It is only about knowing how to read, intuit and understand what the person in front of me feels to act accordingly.
Empathy requires observing and listening. Gestures sometimes reveal realities that words don’t say. And sometimes, the tone of voice says much more than a message. Listen, feel, read between the lines, and respond by tuning in concerning the other’s emotional state.
The language of trust
Emotional communication has an anchor that binds it, which facilitates it and makes the good exchange of information possible. We talk about trust. To establish it with our interlocutor, we can use the following keys:
- Use the empathetic smile. Avoid being forced. It is about drawing a smile on the face that gives off accessibility and positivity.
- He nods his head. In this way, you communicate to the other that you understand them and listen to what they tell you.
- The look that welcomes. Emotional communication is not possible without that look in the person’s eyes in front of you.
Assertiveness: effective and respectful communication
Assertiveness is the ability to communicate in an affectionate, safe, and respectful way. Thanks to her, the dialogues are more harmonious, we can reach agreements and solve problems. These are its pillars:
- Put negative thoughts aside.
- Trust what you feel and what you want to say. Your truth, your needs, and your ideas must be heard.
- Listen to what the other person tells you and listen actively with respect. Don’t let your emotions hijack you.
- Allow a few seconds before responding.
- Be concrete. Short messages are more direct and are much better understood.
- Focus on the facts, not the judgments.
- It transmits calm and positivity.
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We can all develop our emotional communication much more. It only takes the will and commitment to change. Get to it.